Shipping policy
SHIPPING POLICY
Order Processing All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays. You will receive a shipping confirmation email with tracking information once your order has shipped.
Domestic Shipping – United States
- Standard Shipping: $15.00 — estimated delivery 5–7 business days
- Free Shipping: Available on qualifying US orders — estimated delivery 5–7 business days
- Express Shipping: $9.99 — estimated delivery 2–3 business days
Canada
- Standard Shipping: $15.00 — estimated delivery 7–14 business days
International Shipping We ship worldwide via DHL Express, DHL eCommerce, and FedEx. Shipping rates are calculated at checkout based on your location and package weight.
- Estimated delivery: 10–21 business days depending on destination and carrier
- Please note: International orders may be subject to customs duties, taxes, and import fees upon delivery. These charges are the responsibility of the recipient and are not included in your order total or shipping cost.
Order Tracking Once your order has shipped, you'll receive an email with your tracking number. Please allow 24–48 hours for tracking information to update.
Lost or Delayed Packages If your package appears lost or significantly delayed, please contact us at [your contact email] so we can work with the carrier to resolve the issue.